Frequently Asked Questions
What are Team Strides opening times?
We are open 9am-5pm Monday - Wednesday, 9am-4pm Thursday and 9am-3:30pm Friday. We are closed Saturday and Sunday.
What are Team Strides contact details?
Sales: sales@teamstrides.co.uk
Orders: orders@teamstrides.co.uk
Tel: 01406 425999
Fax: 01406 425811
How do I pay?
Once an invoice has been sent you can either pay using the payment link, BACS or over the phone. If you wish to pay using a different method, please contact our team.
Can I collect my parcel?
Yes! Just let our team know when you would like to collect and we can arrange this with you.
Do you deliver outside the UK?
Yes! We can ship worldwide.
How do I place an order?
You can email sales@teamstrides.co.uk or orders@teamstrides.co.uk, or call 01406 425999.
Is engraving free?
Each product indicates underneath how many letters of free engraving are available on that item.
What is the lead time?
Our average lead time is 7-10 days. However if you need the order sooner please get in touch with our team and we can help meet your deadline
How long does delivery take?
For UK mainland deliveries we use a next day service for outside UK mainland please get in touch with our team who can advise how long delivery will be.
Is Team Strides connected to Lapel Pin Badges?
Yes, Lapel Pin Badges is our sister company.
Do you do fully bespoke medals?
Yes, we offer fully bespoke medal design and production services. Have a look on the medals to your design page for more imformation
Is Team Strides connected to Lapel Pin Badges?
Yes, Lapel Pin Badge is our sister company.